ProfiShark software setup

To install the ProfiShark Manager on Windows, launch the setup utility located in the \Windows\Installer\ folder of the USB flash drive. Uninstall any previous version of the ProfiShark Manager before starting the setup utility.

1. Allow the installation to proceed when prompted by Windows User Account Control, and follow the on-screen instructions.
2. When prompted, disconnect and reconnect the ProfiShark.
3. Wait for the installation to complete.
4. Launch the ProfiShark Manager via the shortcut created in the start menu.

ProfiShark drivers and software can be installed using our repository located at https://ubuntu.profitap.com/.

Supported distributions:

• Ubuntu 20.04
• Ubuntu 22.04
• Kali Linux
• Debian 10
• Debian 11
• Debian 12

Use the following commands:

wget https://ubuntu.profitap.com/public.key

sudo apt-key add public.key

sudo add-apt-repository https://ubuntu.profitap.com/

sudo apt-get update

If the third step fails on Kali Linux, run the following alternative command:

sudo sh -c 'echo "deb https://ubuntu.profitap.com/ kali-rolling main" >> /etc/apt/sources.list'

After these commands, you should be able to see all the available drivers, using:

apt-cache search profishark-linux

Install the appropriate one with:

sudo apt-get install profishark-linux-driver-X.YY.0-ZZ

Where X is the kernel major version, YY is the kernel minor version, and ZZ is the distribution release.

This repository will be updated nightly, and will contain the latest driver version built against the latest kernel releases.

If you cannot find the package corresponding to your kernel version, please contact support@profitap.com.

You can install the ProfiShark Manager software with the following command:

apt-get install profishark-manager

The management software can be run with:

/usr/bin/profishark/profishark-manager

Run the installer v1.0.35 from the ProfiShark USB key's “macOS” folder.

For the installation to complete, a reboot of the system may be required.

Unpack the installer v3+ from the ProfiShark USB key's “macOS” folder.

Copy the unpacked ProfiShark application to the “Applications” folder and start it.

On the ProfiShark Manager's home tab, click the “Manage system extension” button to start the system extension (driver) installation.

The Driver Control tool will open, allowing installation or uninstallation of the system extension (driver).

Click the “Install” button. You may be asked by macOS to allow the system extension in the “Privacy & Security” configuration.

Once the system extension is installed, reboot the host. Connected ProfiShark devices should now be detected and displayed in the ProfiShark Manager.

To install new ProfiShark Manager versions, the previous ProfiShark Manager and driver should be uninstalled first:

1. From the ProfiShark Manager's “Home” tab, start the Driver Control tool using the “Manage system extension” button.
2. Click the “Uninstall” button.
3. Close both the Driver Control tool and the ProfiShark Manager.
4. Remove the “ProfiShark” application from the “Applications” folder.
5. Reboot the host to complete the uninstallation process.

1. Open the Package Center from the Synology DSM interface.
2. Click “Manual Install” in the upper right-hand corner.
3. Select the .spk file corresponding to the Synology architecture from the ProfiShark USB key.
4. Click “Install”.

To find out which architecture your NAS uses, refer to the following page: https://kb.synology.com/en-me/DSM/tutorial/What_kind_of_CPU_does_my_NAS_have

DSM 7.0+ comes with a number of restrictions. From this version and later, third-party plugins are not allowed to have root access, which is needed to install the ProfiShark driver.

The current way to proceed is to split the installation in two steps: first the module installation, performed from the DSM GUI, then the driver installation, performed via SSH with admin access.

Uninstall the previous ProfiShark package from the NAS if it is present. Otherwise, the new package will not be accepted.

Install the new package (latest version, available in the ProfiShark USB key), but do NOT start it after installation (untick the checkbox as shown below).

Log into the NAS via SSH with admin credentials, using your SSH client of choice (e.g. PuTTY).

Run the following command:

sudo /var/packages/Profishark/target/usr/bin/profishark/profishark-install

You should expect the following output:

Reboot the NAS and run the package.

Currently, ESXi up to version 6.5 is supported.

Disable the new USB driver from VMware (see https://kb.vmware.com/s/article/2147650) with the following SSH command:

esxcli system module set -m=vmkusb -e=FALSE

Reboot.

Install the VIB driver file by copying the .vib file from the ProfiShark USB key to the host and running the following SSH command:

esxcli software vib install -v /net-profishark-xxxxxxxxx.vib